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Category:Feedback

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What is "network feedback"?

Networks must have the ability to gather and incorporate information on their performance. If the network aims to build relationships between different actors, has it succeeded in doing so? If the network aims to change a certain policy, was it successful? In addition to gathering information about impacts and outcomes, networks must be able to apply those lessons to future work and

"Next to doing the right thing, the most important thing is to let people know you are doing the right thing" John D. Rockefellar

welcome box

Building your network's ability to collect feedback: what you can do

  • Evaluation tools
  • Build in benchmarks for network growth and outputs. Is the goal to affect some kind of policy change? How can you measure the network's involvement in that? Number of conversations?
  • Meetings with policymakers organized through network channels/connections? Etc. General community building objectives might be gauged by number of conversations between members, number of social activities organized, growth in subscriptions, etc.
  • Present metrics to network membership for buy-in and feedback. This might often be part of normal network identity-building, and will ensure members understand network objectives.
  • Advertise achievements and milestones to network members. Make the connection with the network. Publicizing even small accomplishments can be a great way to generate enthusiasm for network success.
  • instant polls or widgets
  • Build in benchmarks for network growth and outputs. Is the goal to affect some kind of policy change? How can you measure the network's involvement in that? Number of conversations?
  • Consider what’s track-able. General community building objectives might be gauged by number of conversations between members, number of social activities organized, growth in subscriptions, etc.
  • Gain community buy-in and feedback. Gain community buy-in and feedback. Diagnosing network health should build community. Network members should feel they're a part of this process.
  • Advertise achievements and milestones to network members. Make the connection with the network. Publicizing even small accomplishments can be a great way to generate enthusiasm for network success.
  • WHAT ELSE?

Does your network gather feedback? What to explore and ask

  • Does the network formally gather any metrics on membership or performance? Are those formally incorporated into future work?
  • Are network members aware of indicators of successful functioning, even informally? If so, how do they watch for this information? Is it easy to collect and interpret (online or in person)?
  • Are mistakes and/or successes perceived as being random, or do network leaders and members consider them to be the deliberate outcome of planned activities?
  • WHAT ELSE?

Examples of networks gathering feedback

Photo credit: Crowd photo: adlaw: http://www.flickr.com/photos/adlaw/88182813/


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